FAQ
Questions for our company
What products do you sell in your online shop?
We sell a wide range of carbon parts for various car brands such as Audi, BMW, Mercedes
What are the delivery times?
Delivery times vary between 3-5 weeks, as the products have to be made specifically for the customer.
What payment options do you offer?
We offer credit cards (e.g. Visa, American Express, Mastercard), Paypal, Klarna and others as payment methods.
Where can I contact customer service?
You can contact us either by email at (info@carbonstyle.com) or by phone at 015224763299.
How long does it take to receive a response from customer service?
As a rule, you will receive a response to your message on the same day.
Is it possible to return individual configurations?
No, custom-configured orders that have been made specifically to the customer's specifications are excluded from our return policy. Since these products have been customized according to the customer's specific requirements, we cannot refund or exchange them. We therefore recommend that you take extra care when customizing.
How do I get information about my order?
You will receive an order confirmation and your order number from us by email.
Is your site serious?
We are linked to Trustpilot and have numerous reviews there that provide information about our company and are therefore a reputable company.